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Xerox Phaser 3010 3040 WorkCentre 3045

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Xerox Phaser 3010 3040 WorkCentre 3045 Manuel de service

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Description

Xerox Phaser 3010 3040 WorkCentre 3045 Service Manual
First Printing: September 2011 - 430 pages

Contents
1 General Information
Introduction and Overview 1-2
Technical Support Information 1-2
Configurations. . 1-3
Parts of the Printer 1-4
3010/3040 Front View 1-4
3010/3040 Rear and Side Views . 1-4
3045B Front Views . 1-5
3045N Front View 1-6
Control Panel . 1-7
3010/3040 Control Panel Button Descriptions 1-7
3045B Control Panel Button Descriptions 1-8
3045N Control Panel Button Descriptions 1-9
Media Path1-10
Main Tray .1-10
Bypass Tray .1-10
ADF.1-11
3010/3045 Jam Locations .1-12
3045B Jam Locations1-12
3045N Jam Locations. .1-13
ADF Jam Locations1-13
Major Components1-14
Sensors .1-14
Drive. .1-15
Electrical1-16
Consumables1-18
Specifications. .1-19
Printing Specifications .1-19
Scanning Specifications1-20
Copy Specifications1-21
Fax Specifications .1-22
Memory Specifications.1-23
Electrical Specifications1-23
Environmental Specifications.1-24
Operating Mode .1-24
First Print Output Time.1-25
First Copy Output Time1-25
Physical Dimensions and Clearances1-26
Mounting Surface Specifications .1-28
Media and Tray Specifications. .1-29
Job Control. .1-31
Logging .1-31
2 Error Troubleshooting
Introduction. . 2-2
Initial Actions 2-2
Display Problems . 2-2
Printing Problems. 2-2
Copy/Scan Problems 2-3
ADF Problems 2-3
Fax Problems. 2-4
Media-Based Problems. . 2-4
Servicing Instructions . 2-7
Error Messages and Troubleshooting Procedures 2-8
Error Message Abbreviations 2-8
Error History Report . 2-9
Phaser 3010/3040 Error Codes .2-10
WorkCentre 3045 Error Codes2-15
Service Diagnostics2-23
Using Service Diagnostics2-23
Entering Service Diagnostics. .2-24
Exiting Service Diagnostics .2-24
Service Diagnostic Tests2-25
WorkCentre 3045 Embedded Diagnostics Menu Map2-25
Diagnostic Test Summary2-26
FAX/Scanner Diagnostic Tests2-29
Service Diagnostic Test Procedures. .2-33
Phaser 3010/3040 Sensor Test Procedures2-33
Phaser 3010/3040 Motor Test Procedures.2-37
WorkCentre 3045 Sensor Test Procedures .2-40
WorkCentre 3045 Motor Test Procedures. .2-45
WorkCentre 3045 Fax/Scanner Diagnostic Test Procedures.2-49
WorkCentre 3045 4-in-1 Parameters2-51
Error Troubleshooting2-54
ADF Jam2-54
ADF Cover Open .2-55
Fuser Error2-56
IP ROM Check Error2-57
Fax Memory Allocation Error .2-58
Firmware Errors. .2-59
Email Errors .2-60
Memory Overflow .2-61
Decode Error2-62
Download Errors .2-63
PDL/PJL Error2-64
Email Errors .2-65
USB Memory Removal Error2-66
Wireless Error. .2-67
USB Host Error2-68
Collate Full2-69
Mail Size Limits Error, PCScan Time Out, Memory Full2-70
Report File Open/Close Error. .2-71
Firmware Error 024-3402-72
Download Error. .2-73
MCU Comm Error. .2-74
Paper Size Mismatch.2-75
No Suitable Paper .2-76
USB Memory Write Error .2-77
Scan Communication Fail2-78
SMB Error .2-79
SMB Write Error .2-80
SMB Connection Error. .2-81
FTP Connection Error2-82
FTP Error2-83
FTP Error2-84
Memory Error .2-85
Fax Errors .2-86
Fax Job Failure2-87
Fax Busy2-88
Communication Error2-89
Fax Transmit Error .2-90
RX Communication Errors2-91
NVRAM Error2-92
LPH Failure2-93
Carriage Motor Error .2-94
Copy Limit2-95
Misfeed Jam2-96
Waiting for Continue Key to be Pressed After Reloading Paper .2-97
Reg On Early Jam. .2-98
Reg Off Jam.2-99
Exit On Jam . 2-100
Exit Off Early Jam . 2-101
Rear Door Open . 2-102
Exit Jam 2-103
Remain Registration Jam. 2-104
XERO Near Life 2-105
ADC Sensor Error 2-106
ENV Sensor Error 2-107
K CRU Life Over. . 2-108
K CRUM ID Error. 2-109
K CRU Detached. 2-110
System USB Port Error . 2-111
Checksum Error 2-112
On Board Network Fatal Error 2-113
System Restart 2-114
ASIC Failure . 2-115
Fax Board Modem Error 2-116
XERO Life Over 2-117
Abnormal Noises. 2-118
Electrical Noise 2-118
Power Supply Troubleshooting. . 2-119
AC Power Troubleshooting . 2-119
DC Power Troubleshooting . 2-120
3 Image Quality
Image Quality Overview. 3-2
Defects Associated with Specific Printer Components . 3-2
Repeating Defects 3-3
Checklist Before Troubleshooting Print-Quality. . 3-3
Check Printer Condition . 3-3
Symptom Checklist . 3-4
Print-Quality Troubleshooting. . 3-8
Print-Quality Defect Definitions. . 3-8
Light or Undertone Print 3-9
Blank Print3-10
Black Print.3-11
Toner Smears .3-12
Random Spots.3-13
Streaks. .3-14
Repeating Spots or Voids.3-15
Vertical Blank Lines3-16
Residual Image or Ghosting3-17
Background Contamination3-18
Jagged Characters .3-19
Horizontal Band, Voids, or Streaks3-20
Auger Mark .3-21
Damaged Media3-22
Image Not Centered.3-24
Skew. .3-26
Unfused Image. .3-28
Incorrect Magnification3-29
ADF Lines or Streaks .3-30
Spots from ADF .3-31
Test Prints .3-32
Printing Test Prints From CE Diagnostics3-32
Printing Test Prints From Service Diagnostics3-32
Paper Size.3-32
TestPatASIC[IOT] Test Print3-33
TestPatLPH[IOT] Test Print .3-33
Image Specifications.3-34
Guaranteed Print Areas3-35
4 Service Parts Disassembly
Overview . 4-2
Standard Orientation of the Printer 4-2
Preparation 4-3
Notations in the Disassembly Text . 4-3
Fastener Types . 4-4
Consumable 4-5
Toner Cartridge 4-5
Phaser 3010/3040 Covers . 4-6
Output Tray Extension 4-6
Top Cover 4-7
Rear Door 4-8
Transfer Roller Bearings . 4-9
Transfer Roller.4-10
Rear Cover4-11
Right Cover .4-12
Main Tray .4-13
HiPot Cover .4-14
Front Cover .4-15
Left Cover .4-16
Phaser 3010/3040 Feeder4-17
Feed Roll Assembly4-17
Bottom Plate4-20
Separator Pad Assembly .4-23
Feed Gear and Spring4-25
Registration Pinch Roller .4-26
Registration Roller .4-27
Registration Sensor Actuator .4-28
Registration Sensor4-30
Feed Solenoid .4-32
Phaser 3010/3040 Xerographics4-33
Xerographics Assembly4-33
Toner Dispense Assembly4-36
Toner Motor.4-37
Fuser .4-38
Phaser 3010/3040 Drive. .4-40
Main Drive Assembly.4-40
Main Drive Motor. .4-41
Phaser 3010/3040 Electrical4-42
HVPS .4-42
MCU Board .4-43
Rear Door Interlock Switch .4-44
Image Processor Board4-45
Power Switch Assembly4-46
LVPS4-48
IP Board and LVPS Brackets4-49
WorkCentre 3045 Covers .4-51
Holder Assemblies .4-51
Top Cover .4-52
Rear Door .4-53
Transfer Roller Bearings4-54
Transfer Roller.4-55
Rear Cover4-56
Right Cover .4-57
Main Tray .4-58
HiPot Cover .4-59
Front Cover .4-60
USB Cover.4-61
Inner Front Cover. .4-62
Output Tray Extension .4-63
Left Cover .4-64
Front USB Board.4-65
WiFi Adaptor (3045N) .4-66
WorkCentre 3045 Feeder .4-67
Bypass Tray .4-67
Feed Roll Assembly4-68
Bottom Plate4-71
Separator Pad Assembly .4-74
Feed Gear and Spring4-76
Registration Pinch Roller .4-77
Registration Roller .4-79
Registration Sensor Actuator .4-81
Registration Sensor4-83
Feed Solenoid .4-85
WorkCentre 3045 Xerographics .4-86
Xerographics Assembly4-86
Toner Dispense Assembly4-89
Toner Motor.4-90
Fuser .4-92
WorkCentre 3045 Drive4-95
Main Drive Assembly.4-95
Main Drive Motor. .4-97
WorkCentre 3045 Electrical .4-98
HVPS .4-98
MCU Board .4-99
Rear Door Interlock Switch . 4-100
Power Switch Assembly 4-101
LVPS 4-102
IP Board 4-103
Fax Board . 4-105
IP Board Bracket. 4-106
LVPS Bracket 4-107
WorkCentre 3045 Scanner and ADF. 4-109
Scanner with ADF. . 4-109
ADF Assembly . 4-111
ADF Top Cover 4-113
ADF Separator Pad 4-114
ADF Input Tray 4-115
Control Panel. . 4-116
Document Cover. 4-117
5 Parts Lists
Serial Number Location and Range 5-2
Using the Parts List . 5-3
Phaser 3010/3040 Parts Lists 5-4
Parts List 1.0 Covers. 5-4
Parts List 2.1 Feeder (1/3) . 5-6
Parts List 2.2 Feeder (2/3) . 5-8
Parts List 2.3 Feeder (3/3)5-10
Parts List 3.1 Xerographics (1/2)5-12
Parts List 3.2 Xerographics (2/2)5-14
Parts List 4.1 Toner Dispense .5-16
Parts List 5.1 Fuser .5-18
Parts List 6.1 Drive .5-20
Parts List 7.1 Electrical (1/2)5-22
Parts List 7.1 Electrical (2/2)5-24
WorkCentre 3045 Parts Lists5-26
Parts List 1.1 Covers. .5-26
Parts List 2.1 Feeder (1/3)5-28
Parts List 2.2 Feeder (2/3)5-30
Parts List 2.3 Feeder (3/3)5-32
Parts List 3.1 Xerographics (1/2)5-34
Parts List 3.2 Xerographics (2/2)5-36
Parts List 4.1 Toner Dispense .5-38
Parts List 5.1 Fuser .5-40
Parts List 6.1 Drive .5-42
Parts List 7.1 Electrical (1/3)5-44
Parts List 7.2 Electrical (2/3)5-46
Parts List 7.3 Electrical (3/3)5-48
Parts List 8.1 ADF / Scanner / Control Panel 3045N5-50
Parts List 8.2 Scanner / Control Panel 3045B.5-52
Xerox Supplies and Accessories .5-54
Hardware Kit5-54
6 Maintenance
Service Maintenance Procedure. . 6-2
Recommended Tools . 6-2
Cleaning . 6-2
Cleaning the Platen and Document Cover 6-3
Moving the Printer 6-4
Adjusting the Transfer Roller 6-5
Adjusting the Fuser . 6-5
Adjusting Altitude 6-6
Scanner Adjustment 6-7
7 Wiring
Printer Plug/Jack Designations . 7-2
Phaser 3010/3045 Plug/Jack Designators 7-2
Phaser 3010/3045 Plug/Jack Locations. 7-3
WorkCentre 3045 Plug/Jack Designators . 7-5
WorkCentre 3045 Plug/Jack Locations . 7-6
Wiring Diagrams. . 7-9
Notations Used in the Wiring Diagrams 7-9
Phaser 3010/3040 System Wiring.7-12
LVPS7-13
Drive. .7-14
Xerographics7-15
HVPS .7-16
Toner Dispense7-17
Fuser .7-18
IP Board7-19
WorkCentre 3045 System Wiring .7-20
Power.7-21
Drive. .7-22
Xerographics7-23
HVPS .7-24
Toner Dispense7-25
Fuser .7-26
IP Board7-27
Scanner .7-28
Reference
Using CE Diagnostic Software .A-2
Starting CE Diagnostics .A-2
CE Diags Menu TreeA-3
CE Diagnostics ScreenA-4
ESS DiagnosticsA-5
Digital Input TestsA-5
Digital Output TestsA-5
NVM Operations. .A-6
Print InfoA-6
Installation Set .A-6
Test PrintA-7
Parameter .A-7
Acronyms and AbbreviationsA-8
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only xiii
About this Service Manual
The Phaser 3010/3040/WorkCentre 3045 Service Manual is the primary document
used for repairing, maintaining, and troubleshooting the printer. Use this manual
as your primary resource for understanding the operational characteristics of the
printer and all available options. This manual describes specifications and the
diagnosis and repair of problems occurring in the printer and attached options.
Also included are detailed replacement procedures, parts lists, and wiring
diagrams.
Manual Terms
Various terms are used throughout this manual to either provide additional
information on a specific topic or to warn of possible danger present during a
procedure or action. Be aware of all symbols and terms when they are used, and
always read Note, Caution, and Warning statements.
Warning
A warning indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, results in injury or loss of life.
Caution
A caution indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, results in damage to, or destruction of,
equipment.
Replacement Note
A replacement note provides important information related to parts
replacement. When needed, replacement notes appear at the end of the
disassembly procedure.
Note
A note indicates an operating or maintenance procedure, practice or condition
that is necessary to efficiently accomplish a task. A note can provide
additional information related to a specific subject or add a comment on the
results achieved through a previous action.
xiv Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service
Manual Organization
The Phaser 3010/3040/WorkCentre 3045 Service Manual contains these sections:
Introductory, Safety, and Regulatory Information: This section contains
important safety information and regulatory requirements.
Chapter 1 - General Information: This section contains an overview of the
printer’s operation, configuration, specifications, and consumables.
Chapter 2 - Error Codes and Troubleshooting: This section provides detailed
troubleshooting procedures for error messages and codes generated by resident
diagnostics. Troubleshooting covers the operation of Power On Self Test (POST)
and Service Diagnostics. In addition, this section includes troubleshooting
methods for situations where error indicator is not available.
Chapter 3 - Image Quality Troubleshooting: This section focuses on techniques
to correct image quality problems associated with the printer output.
Chapter 4 - Service Parts Disassembly: This section contains removal procedures
for spare parts listed in the Parts List. A replacement procedure is included when
necessary.
Chapter 5 - Parts List: This section contains exploded views of the print engine
and optional Field Replaceable Units (FRUs), as well as part numbers for orderable
parts.
Chapter 6 - Maintenance: This section provides periodic cleaning procedures for
the printer. This section also provides procedures for the adjustment of print
engine components
Chapter 7 - Wiring: This section contains the plug/jack locations and wiring
diagrams for the printer.
Appendix - Reference: This section describes the operation of the CE Diagnostic
software used to test Phaser 3010/3040 operation.






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