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HP LaserJet 3330mfp

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HP LaserJet 3330mfp Guide utilisateur

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Description

HP LaserJet 3330MFP User Guide
Part number: C9124-90909
Edition 2, February 2002
1 Getting to know your product
Identifying your product . 14
HP LaserJet 3300mfp . 14
HP LaserJet 3300se mfp. 15
HP LaserJet 3310mfp . 16
HP LaserJet 3320mfp . 17
HP LaserJet 3320n mfp . 18
HP LaserJet 3330mfp . 19
Identifying your product’s hardware components . 20
HP LaserJet 3300 series hardware components 20
Identifying your product’s control panel components 21
Fax controls. 21
Alphanumeric buttons . 22
Menu and cancel controls 22
Copy, scan, and start controls. 23
Identifying HP Jetdirect 310x print server components . 23
Identifying your product’s software components 24
2 Getting started
Finding a location for your product 26
Connecting a printer cable to your product 27
Installing a print cartridge . 28
Installing and loading the media input trays . 29
Installing the ADF input tray . 30
Connecting the power cord 30
Loading originals to copy or scan . 31
To load originals onto the flatbed scanner . 31
To load originals into the ADF input tray. 32
Verifying your work 33
To self-test the printer . 33
To self-test the copier using the ADF input tray . 33
To self-test the copier using the flatbed scanner 34
To print a control panel menu map . 34
3 Changing your product’s general default settings
HP LaserJet 3300 series product settings. 36
Printing a configuration page. 36
To print a configuration page . 36
Printing a control panel menu map 36
To print a control panel menu map . 36
Restoring the factory default settings 36
To restore the factory default settings. 36
Changing the display panel language 37
To change the display panel language 37
Changing the default paper size 37
To change the default paper size 37
Using the product’s volume controls . 37
To change the alarm volume37
To change the volume for the fax product38
To change the ring volume of the fax product. 38
To change the control panel key press volume38
Changing settings from your computer . 38
To change default settings across all applications (Windows) 39
To change default settings across all applications (Macintosh) . 39
To temporarily change settings from a software application (Windows) . 39
To temporarily change settings from a software application (Macintosh) 39
4 Printing
Printing with manual feed . 42
To print using manual feed . 42
Stopping or canceling a print job 42
Printer drivers 42
Understanding print quality settings . 42
To temporarily change print quality settings 43
To change print quality settings for all future jobs43
To enable EconoMode (save toner) 43
Optimizing print quality for media types. 44
To access the optimizing feature 44
Printing envelopes . 45
To print one envelope . 45
To print multiple envelopes . 46
Printing transparencies and labels 47
To print transparencies or labels. 47
Printing letterhead or preprinted forms . 48
To print letterhead or preprinted forms 48
Printing custom-sized media or card stock 49
To print custom-sized media or card stock . 49
Printing on both sides of the media (manual duplexing) 49
To duplex manually on lightweight media 50
To duplex manually on heavy media or card stock (straight-through output path) . 51
Printing multiple pages on a single sheet of media 52
To print multiple pages on a single sheet (Windows) . 52
To print multiple pages on a single sheet (Macintosh) 52
Printing booklets 53
To print booklets . 53
Printing watermarks54
To access the watermark feature 54
5 Copying
Starting a copy job. 56
Canceling a copy job . 56
Adjusting copy quality for the current job56
To adjust the copy quality for the current job . 56
Adjusting the default copy quality . 57
To adjust the copy quality 57
Adjusting the lighter/darker (contrast) setting for the current job57
To adjust the lighter/darker setting for the current job. 57
Adjusting the default lighter/darker (contrast) setting 57
To adjust the default lighter/darker setting . 57
Reducing or enlarging copies for the current job58
To reduce or enlarge copies for the current job . 58
Adjusting the default copy size . 58
To change the default copy size . 59
Changing the copy collation setting59
To change the copy collation setting for the current job . 59
To change the default copy collation setting 59
Changing the number of copies. 60
To change the number of copies for the current job 60
To change the default number of copies. 60
Using HP LaserJet Copier software . 60
To access HP LaserJet Copier (Windows or Macintosh) 60
Using HP LaserJet Copy Plus software. 61
To access HP LaserJet Copy Plus (Windows) 61
To access HP LaserJet Copy Plus (Macintosh) . 61
Copying photos, two-sided originals, or books . 62
To copy or scan a photo . 62
To copy a multiple page stack of 2-sided originals . 62
To copy a book 63
6 Scanning
Understanding scanning methods . 66
Scanning from the product’s control panel 66
To scan from the product’s control panel using the start scan button. 66
To use the scan to button via USB or parallel connection . 67
To use the scan to button via network connection . 67
To reprogram the scan to button destinations. 67
To reprogram the start scan button. 68
Canceling a scan job . 68
Scanning with the product software68
To scan using HP LaserJet Director (Windows) . 68
To scan using HP LaserJet Director (Macintosh) 69
To use page-by-page scanning (Windows). 69
To use page-by-page scanning (Macintosh)70
Scanning with TWAIN-compliant software 70
To use flatbed scanner preview scan . 70
Archiving scanned text or images . 71
To archive a scanned image71
To use the archive feature (Macintosh)71
Scanning with OCR 72
To edit scanned text (Windows and Macintosh) . 72
To change the OCR word processing application72
To use HP LaserJet Director’s OCR feature 72
Enhancing images with HP LaserJet Document Manager or HP Photo Center 74
To access image enhancement features (Windows) . 74
Adding annotations to HP documents 74
To access HP LaserJet Document Manager’s annotation features 75
To change the annotation settings . 75
Adding annotations to scanned image files 75
Sending scanned items as e-mail attachments . 75
To scan to e-mail (Windows)75
To scan to e-mail (Macintosh). 76
To e-mail scanned files in an alternative mode76
Scanner resolution and color . 76
Resolution and color guidelines . 77
Color 78
7 Faxing
Setting the information in the fax header80
To set the fax header . 80
Setting the answer mode80
To set the answer mode . 80
Loading originals to fax . 81
To load fax documents into the ADF input tray81
Sending faxes 81
To send a fax to one recipient. 81
To send a fax to multiple recipients. 82
To send a fax using a group-dial code 82
To send a fax to an ad hoc group 82
Canceling a fax job 83
To cancel the current fax job83
To cancel a fax job using fax job status . 83
Using manual dial . 83
To use manual dial . 83
Deleting faxes from memory . 84
To delete faxes from memory . 84
Redialing manually 84
To redial manually84
Sending a fax at a future time 84
To send a fax at a future time . 85
Receiving faxes . 85
To receive faxes when you hear fax tones . 85
To reprint a fax 85
To block or unblock fax numbers 86
Receiving faxes to your computer . 86
To turn the receive to PC setting off from the control panel 87
About speed-dial codes, one-touch keys, and group-dial codes 87
To program speed-dial codes and one-touch keys. 87
To delete speed-dial codes and one-touch keys. 88
To quickly program speed-dial codes or one-touch keys 88
To program a one-touch key for alternate long distance. 89
Managing group-dial codes 89
To program group-dial codes . 89
To delete group-dial codes . 90
To delete an individual from a group-dial code 90
Deleting all phone book entries . 91
To delete all phone book entries. 91
Using dialing characters 91
Dialing character table 91
To insert a pause or wait. 92
Inserting a dial prefix . 92
To set the dial prefix 92
Using fax forwarding . 93
To use fax forwarding . 93
Using fax polling 93
To poll (request a fax from) another fax machine 93
Enabling an extension phone 93
To enable an extension phone 93
Sending a fax by dialing from a telephone 94
To send a fax by dialing from a telephone . 94
Changing the HP LaserJet 3330 product’s volume settings . 94
To change the fax sounds (line monitor) volume 94
To change the ring volume . 94
Changing the default resolution. 95
To change the default resolution. 95
Changing the default contrast 95
To change the default contrast 95
Changing the detect dial tone setting 95
To change detect dial tone . 95
Changing how the product answers incoming faxes . 96
To set the answer mode to automatic or manual 96
Changing rings-to-answer . 96
To set the number of rings-to-answer . 96
Changing answer ring patterns . 97
What is ring pattern service?97
How do I get the service? 97
How will I know if it is working? 97
To change answer ring patterns . 97
Changing the silence-detect mode 97
To change the silence detect mode 98
Changing autoreduction settings for incoming faxes. 98
To change autoreduction for incoming faxes . 98
Enabling stamp received faxes . 98
To enable stamp received faxes . 98
Setting the fax error correction . 99
To change the error correction setting 99
Selecting tone- or pulse-dialing mode 99
To select tone- or pulse-dialing 99
Changing redial settings 99
To turn the redial on busy option on or off 100
To turn the redial on no answer on or off . 100
Using billing codes100
To turn billing codes on or off 100
Changing the V.34 setting 100
To turn the V.34 setting on or off100
Managing fax logs and reports 101
Printing the fax activity log101
To print the fax activity log 101
Setting the fax activity log to print automatically . 102
To set the fax activity log to print automatically. 102
Printing a fax call report 102
To print a fax call report 102
Setting fax call report print times . 102
To set fax call report print times 103
Including the first page of each fax on the fax call report 103
To include the first page of each fax on the fax call report 103
Printing a phone book report 103
To print a phone book report. 103
Printing the billing codes report 103
To print the billing codes report. 104
Printing a T.30 protocol trace report 104
To print a T.30 protocol trace report . 104
To set T.30 protocol trace report print times . 104
Printing the block fax list . 104
To print the block fax list 104
Printing all fax reports . 105
To print all fax reports 105
8 Networking
Understanding the print server’s features and benefits 108
Using network protocols . 108
Software installation 108
Network connection requirements 109
Installing the 310x print server. 111
To connect the product to a network. 111
Installing the network software 113
Using the embedded web server. 113
Prerequisites . 113
Compatible web browsers. 113
To start the embedded web server 114
Using HP Web JetAdmin . 114
Using BOOTP . 114
Setting up the BOOTP server 115
Bootptab file entries . 115
Using DHCP 118
UNIX servers: 118
Windows NT 4.0 servers: . 118
Windows 2000 servers:. 119
Configuring the print server for DHCP configuration. 121
Moving to another network . 122
Printing a print server configuration page 122
To print a Jetdirect configuration page . 122
For more information 122
9 Cleaning and maintenance
Cleaning the outside of the product. 124
To clean the exterior . 124
To clean the glass. 124
To clean the lid backing 124
Cleaning the print cartridge area . 125
To clean the print cartridge area 125
Cleaning the printer media path . 126
To clean the printer media path 126
Cleaning the pickup roller 126
To clean the pickup roller . 126
Changing the pickup roller127
To change the pickup roller127
Changing the printer separation pad 129
To change the printer separation pad 129
Installing a new ADF 131
To install a new or replacement ADF 131
Changing an ADF pickup roller assembly 133
Removing and replacing the control panel bezel. 135
10 Media
Product media specifications138
Supported media sizes (printer) 138
Guidelines for using media . 138
Paper 138
Common media problems table 139
Labels 139
Transparencies . 139
Envelopes . 140
Card stock and heavy media. 140
Selecting media for the ADF 141
11 HP parts and accessories
Ordering HP parts and accessories. 144
HP parts and accessories chart 144
Power modules (network model only) 145
HP LaserJet print cartridges 146
HP policy on non-HP print cartridges 146
To install a print cartridge . 147
Storing print cartridges . 147
Print cartridge life expectancy 148
Recycling print cartridges . 148
Saving toner . 148
DIMMs (memory or font) . 148
To test a DIMM installation or removal . 148
To install a DIMM . 149
To remove a DIMM . 151
12 Troubleshooting printing problems
Product will not turn on or print 154
Pages print but are totally blank . 154
Pages did not print155
Pages printed, but there was a problem . 155
Onscreen error messages 155
Paper handling problems. 156
Print is skewed (crooked) . 156
More than one sheet feeds at one time. 156
Product does not pull media from the media input tray. 156
Media curls when fed through product . 156
Printed page is different from what appeared onscreen . 156
Clearing media jams 158
To clear a media jam. 158
To clear other media jams. 159
Tips to avoid media jams . 159
Improving print quality . 160
Light print or fade . 160
Toner specks. 160
Dropouts 160
Vertical lines . 161
Gray background161
Toner smear . 162
Loose toner 162
Vertical repetitive defects . 162
Misformed characters 163
Page skew. 163
Curl or wave . 164
Wrinkles or creases164
Toner scatter outline . 165
Control panel error messages . 165
Critical error messages . 165
Alert messages . 166
Warning messages 166
13 Troubleshooting copy problems
No copy came out 168
Copies are blank, or images are missing or faded . 168
Improving copy quality. 168
Preventing problems . 168
Clearing ADF media jams 169
To clear a media jam from the ADF . 169
Removing a jammed ADF page 170
Identifying and correcting copy defects 171
Vertical white or faded stripes 171
Blank pages . 172
Too light or dark 172
Unwanted lines . 172
Black dots or streaks. 172
Unclear text 172
Reduced size 173
14 Troubleshooting scanning problems
Scanned image is of poor quality 176
Part of the image did not scan or text is missing 176
The text cannot be edited 177
The scan takes too long . 178
Error messages appear on the screen 178
The scanner did nothing . 179
Improving scan quality. 179
Preventing problems . 179
Identifying and correcting scan defects 180
Blank pages . 180
Too light or dark 180
Unwanted lines . 180
Black dots or streaks. 180
Unclear text 180
Reduced size 180
15 Troubleshooting faxing problems
Fax phone problems 182
The document stops feeding during faxing . 183
Is the document too large or too small for the ADF?. 183
Are there problems with the fax machine you are sending to? . 184
Are there problems with the phone line?184
The product is receiving faxes but not sending them . 184
Is your product on a PBX system? 184
Is there a poor phone connection? 184
Outgoing fax calls keep dialing 184
Faxes you send are not arriving . 184
Is the receiving fax machine off or does it have an error condition?. 184
Is the fax still waiting in memory? . 184
All of the numbers in a long fax number cannot be dialed185
Unable to start receiving faxes from an extension phone 185
Is the extension phone setting disabled? . 185
Is the telephone cord securely connected?185
Voice calls are not being received
by the phone or answering machine connected to the line185
Is the phone cord connected properly?. 185
Are the answer mode and rings-to-answer settings set properly? 185
Is the answering machine or phone functioning? . 185
Incoming fax calls are not being answered . 185
Is the answer mode set to manual? . 185
Is the rings-to-answer setting set correctly? . 185
Is the answer ring pattern feature turned on? 186
Is the phone cord connected properly?. 186
Is there a voice message being played by an answering machine?. 186
Are there too many devices connected to the phone line? 186
Is the phone line working? 186
Is a voice messaging service interfering with the product answering calls? . 186
Is the product out of paper? . 186
Faxes are transmitting or being received very slowly . 187
Are you sending or receiving a very complex fax? 187
Does the receiving fax machine have a slow modem speed? . 187
Is the resolution at which the fax was sent or received very high? 187
Is there a poor phone line connection? . 187
Faxes are not printing or are printing incorrectly . 187
Is there media in the media input tray? . 187
Is the receive to PC option selected? 187
Faxes are printing on two pages instead of one . 187
Is the autoreduction setting set correctly?. 187
Received faxes are too light or are printing only on half of the page187
Did the product run out of toner while printing a fax? 187
Fax activity logs or call reports are not printing correctly. 188
Are the activity log and call report settings correct? . 188
The volume is too high or low . 188
Do the volume settings need to be adjusted?188
16 Troubleshooting network problems
Troubleshooting overview 190
ON and READY 190
Is your printer ON and READY? 190
USB OK? (USB light ON solid green?) . 190
What is the state of the USB light? 191
Power/Status OK? (Power/Status light ON solid green?) . 192
10/100 link OK? (10 light or 100 light ON solid green?) 193
Check the print server’s I/O status 194
Configuration page does not print 195
Error messages 195
03 LAN Error: EXTERNAL LOOPBACK 196
08 LAN Error: INFINITE DEFERRAL 196
11 LAN Error: RETRY FAULTS 196
12 LAN Error: NO LINKBEAT 196
Resetting the 310x print server to factory defaults (cold reset) 196
Interpreting the configuration page . 197
General information198
USB port information. 199
Network statistics . 199
TCP/IP protocol information . 200
IPX/SPX protocol information 203
Novell/NetWare protocol information 204
AppleTalk protocol information . 205
DLC/LLC protocol information205
Error messages. 206
Browse hp.com 214
Glossary
Appendix A
Specifications and regulatory information
HP LaserJet 3300 series product 224
HP LaserJet 3300 series product specifications 224
Laser safety statement . 226
FCC regulations 227
Declaration of Conformity . 228
Canada DOC regulations . 229
Laser statement for Finland . 229
Korean EMI statement . 230
Japan VCCI Class B regulations230
HP LaserJet 3330 fax . 230
HP LaserJet 3330 product fax specifications 230
FCC Part 68 Requirements (US) . 231
Telephone consumer protection act (US) . 231
IC CS-03 requirements . 232
Regulatory information for EU countries 232
HP Jetdirect 310x print server . 232
HP Jetdirect 310x print server specifications 233
FCC compliance 235
Declaration of Conformity . 236
Australia 237
Canada . 237
Japan VCCI Class 1 regulations 237
Korean EMI statement . 237
Chinese safety statement . 238
Environmental product stewardship program . 239
Protecting the environment 239
Ozone production . 239
Energy consumption . 239
Toner consumption 239
Paper use . 239
Plastics . 239
HP LaserJet printing supplies 239
HP printing supplies returns and recycling program information240
US returns. 240
Non-US returns . 240
Paper 240
Material restrictions240
Material safety data sheets 240
Extended warranty 241
Spare parts and consumables availability. 241
For more information. 241
HP LaserJet 3300 series product battery 241
Appendix B
Warranties and licensing
HP software license agreement243
HP limited warranty statement. 244
Appendix C
Service and support
Obtaining hardware service. 247
To obtain hardware service247
Extended warranty248
Service information form . 248



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