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HP DesignJet 5000 5000PS

Tags : HPDesignJet50005000PSC6090A/VC6095A/VC6091A/VC6096A/V 
HP DesignJet 5000 5000PS Manuel de service

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Description

HP DesignJet 5000 Series Service Manual
First Edition, August 2000
Second Edition, January 2001

 HP DesignJet 5000 Printer - 42” Model (P/N C6090A/V)
 HP DesignJet 5000 Printer - 60” Model (P/N C6095A/V)
 HP DesignJet 5000PS Printer - 42” Model (P/N C6091A/V)
 HP DesignJet 5000PS Printer - 60” Model (P/N C6096A/V)

Troubleshooting 1-1
Introduction 1-2
Phone Support 1-2
Which Firmware Version Relates to Which Ink System 1-2
Troubleshooting System Error Codes 1-2
Performing a Service Test on a Failed Assembly 1-3
Performing the Necessary Service Calibrations 1-3
Troubleshooting Calibration Error Codes 1-3
Troubleshooting Ink Supplies Error Codes 1-4
Troubleshooting Initialization - Self Diagnostic Errors 1-4
Solving Image Quality Problems 1-4
The Printer does not Power ON 1-5
ALL the Front-Panel LEDs are Lit but Nothing Else Happens 1-6
Troubleshooting Media Jams/Printhead Crashes 1-6
Troubleshooting Shutdowns - User Message "Warning: Switch Power Off" 1-7
Problems with Vacuum 1-10
Vacuum suction much lower at high altitudes 1-10
Printhead Crashes/Smears on High Density Prints Using Coated Media 1-11
Color differences in different HP DesignJet Printers 1-11
Banding at variable extreme environmental conditions 1-12
Banding with unsupported Media 1-12
Banding due to Ink Cartridge replacement while printing 1-12
Hue shift on HP Colorfast Adhesive Vinyl media 1-13
Black Smearing on HP Photo Imaging Gloss 1-13
Magenta Bleeding on HP Photo Imaging Gloss when using the Take-Up Reel 1-13
Loss of Gloss on HP Photo Imaging Gloss when using the Take-Up Reel 1-14
Wrinkles and scratches (cockle) on HP Coated and Heavyweight Coated Media. 1-15
Dry Cockle on High Density Prints Using Paper Based Media 1-14
Worm marks (cockle) on part of plots on paper based media 1-15
Drying Time Too Long for HP Studio Canvas 1-16
Media Skew when Printing a Banner Plot 1-16
User message "Media loaded incorrectly. Remove media" 1-16
User message "Warning: Incorrect type of tubes system" 1-17
User message "Power Supply Error #1" 1-17
Cutter Assembly Problems 1-19
Carriage and Scan-Axis Problems 1-20
Media-Axis Problems 1-20
Electronics Problems 1-21
Language Selection is blocked in a brand new printer 1-23
Firmware Upgrade Does Not Work Through the Parallel Port 1-23
Typical Failures After Exchanging the Ink Tubes 1-24
Solving Media-Handling Problems 1-25
How to Navigate through the Front Panel Menus 1-26
Service Configuration Print 1-37
General Printer Information 1-39
Troubleshooting Take-Up-Reel Problems 1-40
System Error Codes 2-1
Introduction 2-2
Continuable and Non-Continuable Error Codes 2-3
HP Ink Supplies Troubleshooting 3-1
What are HP Ink Supplies? 3-2
Ink Cartridges 3-2
Printheads and Printhead Cleaners 3-2
Identifying the Components 3-3
General Information About HP Ink Supplies 3-3
Some General Precautions When Handling HP Ink Supplies 3-4
Priming the Ink System 3-5
When Should You Replace the HP Ink Supplies? 3-5
The Front Panel Display 3-6
Obtaining Ink Cartridge Information 3-7
Obtaining Printhead Information 3-8
Status Codes and Messages 3-10
Status Messages 3-11
Error Status Messages 3-12
Printhead Errors (First Digit = 0, 1, 4, 5) 3-13
Ink Cartridge Errors (First Digit = 6, 8) 3-16
Printhead Cleaner Errors (First Digit = A or *) 3-18
Major Ink Supplies Problems 3-19
Dry-firing of Printheads 3-19
Printheads Which are Out of Warranty are Indicated as In Warranty 3-19
Replace Message "xx15 Replace" and "xx16 Replace" 3-19
Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20
Service Tests and Utilities 4-1
Introduction 4-2
Phone Support 4-2
Diagnostics - Self Test 4-2
Service Tests (Diagnostics) 4-6
Entering the Service Tests Menu 4-7
Scan Axis Test 4-10
Media Axis Test 4-12
Service Utilities 4-14
Prime TUBES 4-19
Altitude Setup 4-23
EEROM Setup 4-24
If you want to set the Model Number 4-25
If you want to set the Serial Number 4-26
If you want to set the Japanese Fonts 4-27
Reset Life Counters 4-29
Backup EEROM 4-31
Image Quality Warning 4-33
Diagnostic Print 4-34
Service Calibrations 5-1
Introduction 5-2
Phone Support 5-2
Service Calibrations 5-3
Entering the Service Calibrations Menu 5-4
1. Scan-Axis Calibration 5-7
2. Service Station Calibration 5-11
3. Accuracy Calibration 5-14
Carriage Height Calibration 5-18
Calibration Error Codes 5-26
Print Quality 6-1
Print Quality Troubleshooting Checklist 6-2
Print Modes 6-3
How to Use the Diagnostic Print 6-4
What is the Diagnostic Print? 6-4
Considerations for Printing the Diagnostic Print. 6-4
Printing the Diagnostic Print 6-5
Overall Print Quality Test 6-8
What is Banding? 6-8
Solving the Banding Problem 6-8
Color Alignment Print Test 6-11
Solving the Color Alignment Problem 6-11
Bidirectional Alignment 6-12
Solving Bidirectional Alignment Problems 6-12
Vertical Line Straightness 6-13
Solving Vertical Line Straightness 6-13
Nozzle Print Test 6-14
How to fix the Nozzle Defects 6-15
No Printing Defects Found in the Diagnostic Print 6-16
Print Quality Problems 6-16
Solving Color Accuracy problems 6-17
Solving Color Consistency problems 6-17
Color Accuracy Configuration 6-18
Blurred Lines (Ink “Bleeds” from Lines) 6-18
The Prints are Too Short 6-18
Colors are not as Expected 6-19
Bad Color to Color Alignment in the Media-Axis 6-19
Banding at the Top of the Page 6-20
Vertical Banding 6-20
Media 6-21
Printed surface smearing roll 6-21
Warped Lines on Media 6-21
Marks and/or scratches on double-sided media 6-22
There are Smears or Scratching on the Printed Media 6-22
Long Term Color Bleeding (Glossy Papers) 6-22
Parts and Diagrams 7-1
Printer Support 7-2
Bin and Take-Up Reel 7-4
Right Hand Cover 7-6
Left Hand Cover and Rear Door 7-8
Top and Back Covers 7-10
Service Station 7-12
Vacuum Fan 7-14
Booster Fan and Media Sensor 7-16
Paper-Axis Motor 7-18
Scan-Axis Motor 7-20
ISS and APS Assembly 7-22
Ink Tubes System 7-24
Boot ROM DIMM, DRAM Memory and Covers 7-26
Rear Electronics Access Covers 7-28
Hard Disk Drive and Cover 7-30
ISS PCA and Main PCA 7-32
Power Supply Unit 7-34
Carriage Assembly 7-36
Tensioner Assembly and Encoder Strip 7-38
Platen Assemblies 7-40
Pinch-Wheels Assembly and Lever 7-42
Center Guide, Deflector and Entry Roller 7-44
Tubes Guide Assemblies 7-46
EMC Covers 7-48
Spindle and Hub 7-50
Miscellaneous Items 7-52
Media Types 7-53
Removal and Installation 8-1
Introduction 8-2
Safety Precautions 8-2
Electrostatic Discharge (ESD) Precautions 8-3
Required Tools 8-3
Screw Types 8-4
Top Cover Assembly 8-5
Left Hand Cover 8-6
Right Hand Cover 8-10
Front Panel Assembly 8-14
Left Rear Cover 8-15
Right Rear Cover 8-16
Extension Cover (60" Model only) 8-17
Media Lever Assembly 8-18
Right Hand Trim 8-20
Left Hand Trim 8-22
Back Cover 8-23
Ink Tubes System 8-25
EMC Covers 8-32
Encoder Strip 8-34
Trailing Cable 8-36
Tensioner Assembly 8-42
Carriage Assembly and Belt 8-46
Scan-Axis Motor 8-55
Cutter Assembly 8-58
Ink Supply Station (ISS) 8-62
Air Pressurization System (APS) 8-65
Service Station Assembly 8-67
Drop Detector Assembly 8-70
Hard Disk Drive (HDD) 8-72
LAN Card 8-74
Memory and BootROM DIMM’s 8-75
Electronics Module Cover 8-77
Main PCA 8-79
Power Supply Unit (PSU) 8-83
Ink Supply Station (ISS) PCA 8-86
Ink Leak Detector 8-88
Cooling Fans 8-90
Electronics Module (as one complete Assembly) 8-92
Pinch-Wheels 8-93
Pinch-Wheel Cam 8-95
Vacuum Fan 8-98
Paper-Axis Motor Assembly 8-100
Booster Fan 8-103
Media Sensor 8-104
Entry Roller 8-106
Center Guide Assembly 8-107
Drive Roller Gear 8-109
Front Platen Assembly 8-110
Center Platen Assembly 8-112
Deflectors 8-114
Preventive Maintenance 9-1
Introduction 9-2
Service Preventive Maintenance 9-2
Warning/Stop Triggers 9-3
Routine Maintenance 9-5
Lens Maintenance 9-5
Carriage Interconnect Wiper 9-6
Roller Lubrification Kit 9-7
Slider Rods Lubrification Kit 9-8
Cleaning the Platen 9-9
Moisture on the Printer 9-10
Noisy Carriage Bushing 9-10
Belt Swelling 9-10
General Cleaning 9-10
Firmware Upgrade 9-11
Functional Overview 10-1
Introduction 10-2
Electrical System 10-2
Front Panel 10-3
Scan Axis 10-3
Paper Axis 10-4
Ink Delivery System (IDS) 10-5
Ink Cartridge 10-5
Ink Supply Station (ISS) 10-6
Tubes System 10-6
Printheads 10-7
Air Pressurization System (APS) 10-8
Leak Detect System (LDS) 10-8
Service Station 10-9
Print Head Cleaner (PHC) 10-9
Printer Specifications 10-10
Printable Area 10-13
Interface Specifications 10-13
Glossary
Index



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